Sugar CRM Development

SugarCRM is one of the most popular commercial open-source solutions ever developed. With its out of the box feature of being able to be customized quickly as per business requirements, it has gained tremendous popularity across the globe within a short span of time. If I were to say it, I would simply put it as the latest revolution in the customer relationship management segment.

It has been recognized as one of the visionary products by Gartner in 2014. Though its widely used by small and medium enterprises , enterprises with large user base are also warming up to it as the platform in scale able and can be integrated with ease with other applications in the IT landscape of the company.Recently IBM replaced Siebel with SugarCRM for their 60,000+ user base. The solution has great look and feel (see themes below), tremendous administration back end and adheres to many customer relationship management best practices.

Benefits of Sugar CRM Customization

Until and unless any enterprise application is customized as per the needs of the company, the users perceive it as something which is not helping them in their day to day work. As such they are reluctant in using the system. Until the application can integrate with other systems in your landscape and can match your business process, it won’t be of help. Thus configuring and tweaking SugarCRM meet the needs is one of the critical success factor.

The Benefits include

  • SugarCRM for Salesforce Automation
  • SugarCRM for After Sales
  • SugarCRM for Marketing / Campaigning
  • SugarCRM Theme development

Sugar CRM development Process

Our development professionals are skilled in the following

  • PHP and MySql database
  • Custom Module development
  • Custom Theme development
  • Workflow customizations based on logic hooks
  • Custom view development
  • Proactive and reactive support